Scan-to-email setup for Microsoft 365 on common copiers

Every device has the same few SMTP fields. Enter these, using the username and password SMTPKeep generated for the device:

SMTP server	`smtp.smtpkeep.com`
Port	`587`
Security	STARTTLS (may be labelled TLS, "Use SSL/TLS: STARTTLS" or "Secure connection")
Authentication	SMTP AUTH on, username and password from the SMTPKeep dashboard
From / device email address	The mailbox you chose for the device, for example `scanner@yourdomain.com`
Older devices	If the device only supports TLS 1.0 or 1.1, use port `2525` instead

Where the settings are

Menu names vary between models and firmware versions. Open the device's web page by typing its IP address into a browser and log in as administrator.

Ricoh	Web Image Monitor: log in as admin, then Device Management, Configuration, Device Settings, Email (SMTP settings under "SMTP"). Set the SMTP server, port, "Use Secure Connection (SSL)" to STARTTLS, and SMTP Authentication to On with the username and password.
Canon imageRUNNER	Remote UI: Settings/Registration, Network Settings (or Preferences, Network), E-Mail/I-Fax, Communication Settings. Enter the SMTP server, turn on SMTP authentication and "Use TLS for SMTP", and set the port.
Xerox	Embedded Web Server: Properties (or System), Connectivity, Protocols, SMTP (Email). Set the server and port, Connection Security to STARTTLS, and Authentication to "Login credentials for the device" with the SMTPKeep username and password.
HP LaserJet and PageWide	Embedded Web Server: Scan/Digital Send (or Scan), Email Setup, Outgoing Email Servers (SMTP). Edit or add the server, tick "Enable SMTP SSL Protocol", choose "Server requires authentication" and enter the credentials.
Brother	Web Based Management: Network, Protocol, SMTP Advanced Settings. Set the server and port, turn on SMTP-AUTH, and set SSL/TLS to TLS (STARTTLS).
Konica Minolta bizhub	Web Connection (PageScope): administrator mode, Network, E-mail Setting, E-mail TX (SMTP). Turn on SMTP authentication, set "Use SSL/TLS" to "Start TLS", and enter the port.
Kyocera	Command Center RX: Function Settings, E-mail, SMTP. Set the protocol to STARTTLS (or TLS on newer firmware), enter the port, and set Authentication to On with the credentials.
Sharp	Web page: System Settings, Network Settings, Services Settings, SMTP. Turn on "Enable SSL/TLS" and SMTP authentication, then enter the server, port and credentials.
Epson WorkForce	Web Config: Network Settings, Email Server, Basic. Set Authentication Method to SMTP AUTH, Secure Connection to STARTTLS, and enter the server, port and credentials.

Test it

In the SMTPKeep dashboard, click Send test next to the device to confirm the mailbox can send.
Scan a page to your own address from the device.
Check the device's row in SMTPKeep's activity list. A failure there includes Microsoft's reason.

Troubleshooting

"Authentication failed" on the device: retype the password. Generated passwords avoid look-alike characters, but some keypads hide case.
"Cannot connect" or a TLS error: the device may only support old TLS versions. Use port 2525.
Mail arrives "on behalf of" or with a different From: SMTPKeep sends as the device's mailbox. Keep "Rewrite the From address" on unless the device is set to that address already.